1111dt Privacy Policy

Section 1

Information We Collect

When you use the 1111dt platform — whether browsing as a visitor, registering as a player, making a deposit, or contacting our support team — we may collect personal information about you. The categories of information we collect, and the contexts in which we collect them, are described below.

Information You Provide Directly

• Registration data: Full legal name, date of birth, email address, Bangladesh mobile phone number, and a chosen username and password when you create your 1111dt account.
• Identity verification documents: Copies of government-issued identification (National Identity Card, passport, or driver's licence), proof of address, and in some cases proof of payment method ownership, submitted as part of the KYC verification process.
• Financial data: Details relating to the payment methods you use on the platform — including bKash account numbers, Nagad wallet identifiers, Rocket or Upay account references, and bank account details — collected to process deposits and withdrawals. We do not store full card numbers; payment card data is handled by PCI-DSS-compliant payment processors.
• Support communications: Any messages, emails, or live chat transcripts you exchange with our customer support team, including the content of your queries and any attachments you provide.
• Preference and profile data: Any optional information you choose to add to your account profile, including preferred language, communication preferences, and responsible gaming settings such as deposit limits or self-exclusion periods.

Information Collected Automatically

• Device and browser data: IP address, browser type and version, operating system, device identifiers, screen resolution, and time zone setting — collected automatically each time you access the 1111dt platform.
• Usage and behavioural data: Pages visited, games launched, duration of sessions, betting and wagering activity, clicks, scroll depth, and navigation paths through the platform.
• Transaction logs: A complete record of all deposits, withdrawals, bonus claims, and wager placements associated with your account, including timestamps, amounts, and outcomes.
• Cookie and tracking data: Information collected via cookies, web beacons, and similar technologies as described in the Cookies section of this policy.

Section 2

How We Use Your Data

1111dt uses the personal data we collect for the following clearly defined purposes. We process your data only where we have a valid legal basis for doing so — including contract performance, legitimate interests, legal obligation, or your explicit consent where required.

Marketing Communications

With your explicit consent, 1111dt may send you promotional emails or platform notifications about new games, seasonal offers (such as Eid or Pohela Boishakh promotions), and deposit bonuses. You may withdraw this consent at any time by updating your communication preferences within your account settings or by contacting our support team. Withdrawal of marketing consent does not affect your ability to use the platform or receive transactional notifications related to your account.

Section 3

Data Sharing & Disclosure

1111dt does not sell your personal data. We share your information only with the categories of third parties described below, and only to the extent necessary for the stated purpose. All third-party service providers who handle your data on our behalf are required to implement appropriate security measures and to process your data solely on our instructions.

Service Providers

We engage carefully selected third-party service providers to support the operation of the 1111dt platform. These include:

• Payment processors: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, Visa, and Mastercard payment infrastructure providers, who receive only the transaction data required to execute your payment instruction.
• Identity verification providers: Third-party KYC and document verification services that assist us in confirming player age and identity in compliance with our legal obligations.
• Game content providers: Licensed game studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive a session token and anonymised player identifier necessary to load and run their games on our platform.
• Analytics providers: Platforms that help us understand how players use 1111dt so we can improve the experience. These providers receive aggregated or pseudonymised usage data, not individually identifiable personal data.
• Hosting and infrastructure providers: Cloud and server infrastructure companies that physically host the platform and its databases, under strict data processing agreements.

Legal and Regulatory Disclosure

We may disclose your personal data to law enforcement agencies, courts, regulatory bodies, or other competent authorities where we are legally required to do so, or where we reasonably believe that disclosure is necessary to prevent fraud, money laundering, or other criminal activity, or to protect the rights and safety of 1111dt, its staff, or its players.

Section 4

Cookies & Tracking Technologies

The 1111dt platform uses cookies — small text files stored on your device — and similar technologies such as web beacons and local storage objects, to enable the platform to function correctly, to personalise your experience, and to analyse how the platform is used. The categories of cookies we use are described below.

Strictly Necessary Cookies

These cookies are essential for the 1111dt platform to operate. They maintain your login session, remember your account preferences, enable secure payment flows, and facilitate the loading of game content. Without these cookies, core platform functionality would not be possible. These cookies do not require your consent as they are technically necessary for the service you have requested.

Functional Cookies

Functional cookies allow us to remember choices you have made on the platform — such as your preferred language, the games you have recently played, and your responsible gaming settings — so that we can deliver a more personalised experience on subsequent visits.

Analytical Cookies

With your consent, we use analytical cookies to collect anonymised information about how players navigate the 1111dt platform. This data helps us identify which pages and games are most popular, where users encounter difficulties, and how we can improve platform performance. The data collected via analytical cookies does not identify you personally.

Managing Your Cookie Preferences

You can control non-essential cookies through your browser settings. Most modern browsers allow you to view, block, or delete cookies stored on your device. Please note that blocking strictly necessary cookies will impair your ability to use the 1111dt platform. For detailed guidance on managing cookies in your specific browser, refer to your browser's help documentation.

Section 5

Data Security Measures

Protecting your personal data against unauthorised access, accidental loss, alteration, or disclosure is a core operational priority for 1111dt. We implement a layered security architecture that includes both technical controls and organisational policies.

Technical Safeguards

• 256-bit SSL/TLS encryption for all data in transit between your browser or device and our servers.
• Encryption at rest for sensitive personal data stored in our databases, including identity documents and payment method details.
• Firewalls, intrusion detection systems, and DDoS mitigation to protect our infrastructure against external attacks.
• Two-factor authentication (2FA) available to all players and mandatory for administrative access by 1111dt staff.
• Regular penetration testing and vulnerability assessments conducted by qualified security professionals to identify and remediate weaknesses before they can be exploited.

Organisational Safeguards

• Strict role-based access controls ensuring that employees can access only the personal data required to perform their specific job function.
• Data protection training for all staff members who handle personal information as part of their role.
• A documented incident response plan that governs how 1111dt detects, contains, and reports data security breaches.
• Regular internal audits of data handling practices and third-party vendor security assessments.

Section 6

Data Retention Policy

1111dt retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or to comply with our legal and regulatory obligations. The following retention periods apply as a general guide:

Once the applicable retention period has expired and there is no further legal basis for retaining your data, 1111dt will securely delete or anonymise your personal information so that it can no longer be associated with you.

Section 7

Your Privacy Rights

As a player on the 1111dt platform, you hold a number of rights in relation to your personal data. We are committed to honouring these rights and will respond to any request you submit within a reasonable timeframe. The following rights are available to you:

• Right of access: You may request a copy of the personal data that 1111dt holds about you, along with information about how it is being used and who it has been shared with.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. For most account data, you can make corrections directly within your account profile settings.
• Right to erasure ("right to be forgotten"): You may request the deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you withdraw consent (and no other legal basis applies), or where the data has been processed unlawfully. This right is subject to our legal retention obligations and cannot override mandatory retention periods described in Section 6.
• Right to restriction of processing: In certain circumstances, you may request that we restrict the processing of your personal data — for example, while you contest the accuracy of the data or while we are assessing your objection to processing.
• Right to data portability: Where processing is based on your consent or on a contract with you, you have the right to receive the personal data you have provided to us in a structured, commonly used, machine-readable format.
• Right to object: You have the right to object to our processing of your personal data for direct marketing purposes at any time. You may also object to processing based on our legitimate interests, though we may continue processing if we have compelling grounds that override your interests.
• Right to withdraw consent: Where we process your data based on your consent, you may withdraw that consent at any time without affecting the lawfulness of any processing that took place before the withdrawal.

To exercise any of the above rights, please contact our support team as described in Section 8. We will verify your identity before processing any data rights request to ensure that your information is not disclosed to an unauthorised party.

Section 8

Contact & Complaints

If you have any questions about this Privacy Policy, wish to exercise a data rights request, or have a concern about how 1111dt has handled your personal information, please contact our support team. We take all privacy-related enquiries seriously and will respond promptly.

How to Reach Us

Our data privacy support team is available 24 hours a day, 7 days a week in English. You can reach us at:

Email: [email protected]

Response time: We aim to acknowledge all privacy-related enquiries within 24 hours and to provide a substantive response within 5 business days. Complex data rights requests may take up to 30 calendar days to fully resolve. All times are in Bangladesh Standard Time (BST, UTC+6).

Raising a Complaint

If you believe that 1111dt has not handled your personal data in accordance with this Privacy Policy or applicable data protection law, you are entitled to raise a formal complaint. We ask that you first contact us directly so that we have the opportunity to investigate and resolve your concern. If you remain dissatisfied after receiving our response, you may escalate your complaint to the relevant data protection or consumer protection authority in your jurisdiction.

Policy Updates

1111dt may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or the services we offer. We will post the revised policy on this page with an updated effective date. Where changes are material, we will endeavour to notify registered players by email or via a prominent platform notification. We encourage you to review this page periodically.

Last updated: 1 January 2026. For any privacy-related question, contact us at [email protected]. Our support team responds within an average of 2 hours (Bangladesh Standard Time, BST UTC+6).